Business Letters
1
GLASTON POTTERIES Ltd.
Clayfield, Burnley BB10 1RQ , UK
Tel: + 44(0)29 20 49721 Fax: +44(0)29 20 49937
email: glastonpotteries @ glaston.co.uk
www.glastonpotteries.co.uk
Your ref: 180/MB
10 June, 2005
Mrs. L.Lowe
Sanders & Lowe Ltd.
Planter House
Princess Street
London EC1 7DQ
Dear Mrs. Lowe,
It was pleasure to receive your letter today, and we are enclosing the catalogue and price list you asked for.
You will see that we can offer a wide selection of dinner and tea services ranging from the rugged “Greystone“ earthware breakfast sets, to the delicate “Ming“ china dinner service.
You can choose from more than fifty designs which include the elegance of Wedgewood, the delicate pattern of Willow, and the richness of Brownstone glaze.
We would be pleased to add your clients to our list of customers throughout the world and could promise them an excellent product with a first-class service. We would be glad to accept orders for any number of pieces and can mix sets if required.
You will see that our prices are quoted c.i.f. to Eastern Canadian seabord ports and we are offering a special 10% discount off all net prices with delivery within three weeks from receipt of order.
If there is any further information you require, please contact us, and once again thank you for your letter.
Yours sincerely,
J.Merton
J.Merton (Mr)
Sales Manger
Enc.
2
PANTON Manufacturing Ltd.
Panton Works / Hounslow / Middlesex / TW6 2BQ / United Kingdom
Telephone +44(0) 20 8353 0125
Fascimile +44(0)20 8353 6783
Email d.panton@panman.co.uk
8 October 2004
Mr. H.Majid
Majid Enterprises
Grant Road
Bombay
INDIA
Dear Mr Majid
I am writing concerning your order, No.CU 1154/d, which you placed four weeks ago. At that time we had expected to be able to complete the order well within the delivery date which we gave you of 18 June, but since then we have heard that our main supplier of chrome has gone bankrupt.
It will be necessary to find an alternative supplier who can fulfil all the outstanding contracts we have to complete. As you will appreciate this will take some time, but we are confident that we should be able to deliver consignments to our customers by the middle of next month.
The units themselves have been assembled and only need completing. We regret this unfortunate situation over which we had no control and apologize for the inconvenience caused.
We will understand if you wish to cancel the order but stress that we are confident that we will be able to complete delivery by the middle of next month.
Please let us know your decision as soon as possible. Thank you for your consideration.
Yours sincerely
- Panton
D.Panton
Managing Director
3
SATEX S.p.A
Via di Pietra Papa, 00146 Roma, Italy
Telefono: +39(0)6 769910
Telefax: +39(0)6 6815473
Email: causiod@satex.co.it
www.satex.co.it
Vs.rif. Vs.rif.:6Feb 2005
Ns.rif. D/1439
Date: 21 February 2005
Mr Peter Crane
Chief Buyer
F.Lynch & Co.Ltd
25 Nesson Street
Birmingham B3 3EL
UK
Dear Mr Crane
We were pleased to receive your enquiry and to hear that you liked our range of sweaters. We can confirm that there would certainly be no trouble in supplying you from our wide selection of garments.
We can offer you a quantity discount which would be 5% off net prices for orders over £ 2,000, but the usual allowance for a trade discount in Italy is 15% and we always deal on payment by sight draft, cash against documents. However, we would be prepared to review this once we have established a firm trading association with you.
Enclosed you will find our summer catalogue and price list quoting prices CIF London. We are sure you will find a ready sale for our products in England, as have other retailers throughout Europe and America, and we hope very much that we can reach agreement on the terms quoted.
Thank you for your interest and we look forward to hearing from you soon.
Yours sincerely
- Causio
Sales Director
Encs.
4
R.G.Electronics AG Havmart 601 Tel: (+49) 221 32 42 98
D-50000 Köln Fax: (+49) 221 83 61 25
Email: gerlachr@rge.co.de
Your Ref :
Our ref :
14 May, 2005
P.Gerard
Manager
Disc S.A.
251 rue des Cochonettes
France – 86000 Poitiers Cédex
Dear Mr. Gerard
Thank you for your enquiry of 12 May in which you asked about the CDs we advertised in this month´s edition of “Lectron“ magazine.
I can confirm that they are of high quality and suitable for domestic recording. They are EMEC products, a brand name you will certainly recognize and the reason their prices are so competitive is that they are part of a consignment of bankrupt stock that was offered to us.
Due to their low prices and the small profit margin, we will not be offering any trade discounts on this consignment. But we sell a wide range of electronic and computer products and have enclosed a price list giving you details of trade, quantity and cash discounts.
We have sent, by separate post, samples of the advertised CDs and other brands we stock, and would urge you to place an order as soon as possible as there has been a huge response to our advertisment.
Thank you for your interest and hope to hear from you soon.
Yours sincerely
- Gerlach
R.Gerlach ( Mr )
Sales Director
Enc. price list
5
F.Lynch & Co. Ltd
Head Office, Newell Street, Birmingham B3 3EL, UK
Tel: +44(0)21 236 6571 Fax: +44(0)21 236 8592
email: pcrane@lynch.co.uk www.lynch.com
Your ref: D/1439 Date: 9 March 2005
Our ref: Order DR4316
Satex S.p.A
Via di Pietra Papa
00146 Roma
ITALY
Attn: Giuseppe Causio – Sales Director
Dear Mr Causio,
Please find enclosed our official order, No.DR4316
For this order, we accept the 15% trade discount you offered and the terms of payment ( sight draft, cash against documents ), but hope you are willing to review these terms if we decide to order again.
Would you please send the shipping documents and your sight draft to Northminster Bank ( City Branch ), Deal Street, Birmingham B3 1SQ.
If you do not have any of the items we have ordered currently in stock, please do not send alternatives.
We would appreciate delivery within the next six weeks and look forward to your acknowledgement.
Yours sincerely
Peter Crane
Peter Crane
Chief Buyer
Enc. Order No. DR4316
6
— FORHAM VEHICLES PLC —
Lever Estate, Scarborough, Yorkshire, Y011 3BS
Tel: +44(0) 1723 16952
Fax: +44(0) 1723 81953
Email: m.blackburn@forham.co.uk
www. forhamvehicles.co.uk
Date: 20 June 2005
Herr R. Zeitman
E.F.Baden AG
Zugstrasse 10
D-40000 Munich
Germany
Dear Herr Zeitman
Order No.VC 58391
We are writing to you with reference to the above order and our letter of 22May in which we asked when we could expect delivery of the 60 dynamos (Artex model 55) you agreed to supply on 3 June for an export order.
We have tried to contact you by phone, fax and email but no-one in your organization seemed to know anything about this matter.
It is essential that we deliver this consignment to our Greek customers on time as this was an initial order from them and would give us an opening in the Greek market. Our deadline is 28 June and the lorries have been completed except for the dynamos that needed to be fitted.
Unless we receive the components within the next five days, our customers will cancel the order and place it elsewhere. We would like to make it clear that we are holding you to your delivery contract, and if any loss results because of this late delivery we will take legal action.
Yours sincerely
Michael Blackburn
Michael Blackburn
Director
7
SATEX S.p.A
Via di Pietra Papa, 00146 Roma, Italy
Telefono: +39(0)6 769910
Telefax: +39(0)6 6815473
Email: causiod@satex.co.it
www.satex.co.it
Vs.rif. Order 14478
Ns.rif. D/1439
Date: 16 July 2005
Mr Peter Crane
Chief Buyer
F.Lynch & Co.Ltd
25 Nesson Street
Birmingham B3 3EL
UK
Dear Mr Crane
Thank you for informing us about the damage to our consignment (Inv. No.18871).
From our previous transactions you will realize that this sort of problem is quite unusual. Nevertheless, we are sorry about the inconvenience it has caused you.
Please would you return the whole consignment to us, postage and packing forward, and we will ask the shipping company to inspect the damage so that they can arrange compensation. It is unlikely that our insurance company needs to be troubled with this case.
If you want us to send you another shipment as per your order No. 14478, please let us know. We have the garments in stock and it would be no trouble to send them within the next two weeks.
Yours sincerely
Daniele Causio
Daniele Causio
Sales Director
8
R.G.Electronics AG Havmart 601 Tel: (+49) 221 32 42 98
D-50000 Köln Fax: (+49) 221 83 61 25
Email: gerlachr@rge.co.de
Your Ref : JA/MR
Our ref :
P.Gerard
Manager
Disc S.A.
251 rue des Cochonettes
France – 86000 Poitiers Cédex
Dear Mr.Gerard,
I was sorry to hear about the damage to part of the consignment that we sent you last week.
I have checked with our despatch department and they tell me that the goods left here in perfect condition. There should be our checkers´s mark on the side of each box, which is a blue label with a packer´s number and date on it.
As you made the arrangements for delivery, I am afraid we cannot help you. However, I suggest you write to Gebruder Bauer Spedition and if the goods were being carried at “carrier´s risk“ , I am sure they will consider compensation.
I have enclosed a copy of their receipt from their goods depot at Köln and you can have any other documents that we can supply to help you with your claim.
Yours sincerely
R.Gerlach
R.Gerlach
Sales Director
9
F.Lynch & Co. Ltd
Head Office, Newell Street, Birmingham B3 3EL, UK
Tel: +44(0)21 236 6571 Fax: +44(0)21 236 8592
email: pcrane@lynch.co.uk www.lynch.com
Your ref: D/1439 Date: 23rd August 2005
Our ref: Order DR4316
Satex S.p.A
Via di Pietra Papa
00146 Roma
ITALY
For the attention of Mr.Daniele Causio
Dear Mr. Causio
Subject : Our order DR4316
I am writing you to complain about the shipment of sweaters we received yesterday against the above order.
The boxes in which the sweaters were packed were damaged and looked as if they had been broken open in transit. From your invoice No.18871 we estimate that thirty garments have been stolen, to the value of £ 550.00.On top of it, quite a few other garments were crushed or stained and cannot be sold as new articles in our shops.
As the sale was on a CIF basis and the forwarding company were your agents, we suggest you contact them with regard to compensation.
You will find a list of of the damaged and missing articles enclosed and the consignment will be put to one side until we receive your instructions.
Yours sincerely
Peter Crane
Peter Crane
Chief Buyer
Encl.
10
British Crystal Ltd
Glazier House-Green Lane-Derby DE1 12T
Tel: +44(0) 1332 45790 Fax: +44(0) 1332 51977
Email: jayn@crystal.com www.britishcrystal.com
4 May 2005
S.A.Importers Ltd
Al Manni Way
Riyadh
SAUDI ARABIA
Dear Sirs
Mr. Mohamed Al Wazi of the Saudi Arabian Trade Commission in London informed us that you may be interested in acting as our agent in your country.
As you will see from the enclosed catalogue, we are manufacturers of high-quality glassware. We produce a wide selection of products from coffee tables to industrial lights.
We already export to North and South America and the Far East and would now like to expand into the Middle Eastern market where there is an increasing demand for our products.
We are looking for a type of agency that will be able to cover the whole of Saudi Arabia. We are offering a 10% commission on net list prices plus advertising support.
This is a unique opportunity for someone to start in an expanding market and grow with it. Therefore, if you believe that you manage to run a sole agency and feel that you can develop this market, please write to us as soon as possible.
Yours faithfully
Nicholas Jay
Nicholas Jay
Managing Director
Enc. Catalogue
11
F.Lynch Co. Ltd
Head Office, Newell Street, Birmingham B3 3EL, UK
Tel: +44(0)21 236 6571 Fax: +44(0)21 236 8592
email: pcrane@lynch.co.uk www.lynch.com
16th June, 2004
Satex S.p.A
Via di Pietra Papa
00146 Roma
ITALY
Subject: Sales enquiry
Dear Sir/Madam
We are a chain of retailers based in Birmingham and are looking for a manufacturer who can supply us with a wide range of sweaters for the men´s leisurewear market.
We were impressed by the new designs displayed on your stand at the Hamburg Menswear Exhibition last month.
As we usually place large orders, we would expect a quantity discount in addition to a 20% trade discount off net list prices. Our terms of payment are normally 30-day bill of exchange, documents against acceptance.
If these conditions interest you and you can meet orders over 500 garments at one time, please send us your current catalogue and price list.
We hope to hear from you soon.
Yours faithfully
Peter Crane
Peter Crane
Chief Buyer
12
ORBITAL s.r.o.
Hradní 52, Praha j, 110 00, Česká republika
Tel: +420 2 345 646 12 Fax: +420 2 345 646 53
Email: konrad@orbital.cz www.orbital.cz
14/06/2005
Our ref: OK33
Malaga Associados
Rua Castilho, 71, 2 D
Lisbon 1250-068
Portugal
Dear Mr Malaga
Thank you for your enquiry of 7June.
We enclose our summer catalogue and price list giving details of CIF Genova prices, discounts and delivery dates.
Though you will see we offer a wide selection of watches, we would like to draw your attention to
- 23 – 28 where there are styles we think you may like. On page 25 you will find our latest designs in teenage watches which are already selling well.
All our products are fully guaranteed and backed by our worldwide reputation. We have successful sales within the most EU countries as well as in Latin America and Russia.
If you need any further information , please contact us. We look forward to hearing from you soon.
Yours sincerely
Petr Konrad
Petr Konrád
Director
Enc.
13
GLASTON POTTERIES Ltd.
Clayfield, Burnley BB10 1RQ , UK
Tel: + 44(0)29 20 49721 Fax: +44(0)29 20 49937
email: glastonpotteries @ glaston.co.uk
www.glastonpotteries.co.uk
Your ref: 180/MB
10 June, 2005
Mrs. L.Lowe
Sanders & Lowe Ltd.
Planter House
Princess Street
London EC1 7DQ
Dear Mrs. Lowe,
It was pleasure to receive your letter today, and we are enclosing the catalogue and price list you asked for.
You will see that we can offer a wide selection of dinner and tea services ranging from the rugged “Greystone“ earthware breakfast sets, to the delicate “Ming“ china dinner service.
You can choose from more than fifty designs which include the elegance of Wedgewood, the delicate pattern of Willow, and the richness of Brownstone glaze.
We would be pleased to add your clients to our list of customers throughout the world and could promise them an excellent product with a first-class service. We would be glad to accept orders for any number of pieces and can mix sets if required.
You will see that our prices are quoted c.i.f. to Eastern Canadian seabord ports and we are offering a special 10% discount off all net prices with delivery within three weeks from receipt of order.
If there is any further information you require, please contact us, and once again thank you for your letter.
Yours sincerely,
J.Merton
J.Merton (Mr)
Sales Manger
Enc.
14
PANTON Manufacturing Ltd.
Panton Works / Hounslow / Middlesex / TW6 2BQ / United Kingdom
Telephone +44(0) 20 8353 0125
Fascimile +44(0)20 8353 6783
Email d.panton@panman.co.uk
8 October 2004
Mr. H.Majid
Majid Enterprises
Grant Road
Bombay
INDIA
Dear Mr Majid
I am writing concerning your order, No.CU 1154/d, which you placed four weeks ago. At that time we had expected to be able to complete the order well within the delivery date which we gave you of 18 June, but since then we have heard that our main supplier of chrome has gone bankrupt.
It will be necessary to find an alternative supplier who can fulfil all the outstanding contracts we have to complete. As you will appreciate this will take some time, but we are confident that we should be able to deliver consignments to our customers by the middle of next month.
The units themselves have been assembled and only need completing. We regret this unfortunate situation over which we had no control and apologize for the inconvenience caused.
We will understand if you wish to cancel the order but stress that we are confident that we will be able to complete delivery by the middle of next month.
Please let us know your decision as soon as possible. Thank you for your consideration.
Yours sincerely
- Panton
D.Panton
Managing Director
15
SATEX S.p.A
Via di Pietra Papa, 00146 Roma, Italy
Telefono: +39(0)6 769910
Telefax: +39(0)6 6815473
Email: causiod@satex.co.it
www.satex.co.it
Vs.rif. Vs.rif.:6Feb 2005
Ns.rif. D/1439
Date: 21 February 2005
Mr Peter Crane
Chief Buyer
F.Lynch & Co.Ltd
25 Nesson Street
Birmingham B3 3EL
UK
Dear Mr Crane
We were pleased to receive your enquiry and to hear that you liked our range of sweaters. We can confirm that there would certainly be no trouble in supplying you from our wide selection of garments.
We can offer you a quantity discount which would be 5% off net prices for orders over £ 2,000, but the usual allowance for a trade discount in Italy is 15% and we always deal on payment by sight draft, cash against documents. However, we would be prepared to review this once we have established a firm trading association with you.
Enclosed you will find our summer catalogue and price list quoting prices CIF London. We are sure you will find a ready sale for our products in England, as have other retailers throughout Europe and America, and we hope very much that we can reach agreement on the terms quoted.
Thank you for your interest and we look forward to hearing from you soon.
Yours sincerely
- Causio
Sales Director
Encs.
16
R.G.Electronics AG Havmart 601 Tel: (+49) 221 32 42 98
D-50000 Köln Fax: (+49) 221 83 61 25
Email: gerlachr@rge.co.de
Your Ref :
Our ref :
14 May, 2005
P.Gerard
Manager
Disc S.A.
251 rue des Cochonettes
France – 86000 Poitiers Cédex
Dear Mr. Gerard
Thank you for your enquiry of 12 May in which you asked about the CDs we advertised in this month´s edition of “Lectron“ magazine.
I can confirm that they are of high quality and suitable for domestic recording. They are EMEC products, a brand name you will certainly recognize and the reason their prices are so competitive is that they are part of a consignment of bankrupt stock that was offered to us.
Due to their low prices and the small profit margin, we will not be offering any trade discounts on this consignment. But we sell a wide range of electronic and computer products and have enclosed a price list giving you details of trade, quantity and cash discounts.
We have sent, by separate post, samples of the advertised CDs and other brands we stock, and would urge you to place an order as soon as possible as there has been a huge response to our advertisment.
Thank you for your interest and hope to hear from you soon.
Yours sincerely
- Gerlach
R.Gerlach ( Mr )
Sales Director
Enc. price list
17
F.Lynch & Co. Ltd
Head Office, Newell Street, Birmingham B3 3EL, UK
Tel: +44(0)21 236 6571 Fax: +44(0)21 236 8592
email: pcrane@lynch.co.uk www.lynch.com
Your ref: D/1439 Date: 9 March 2005
Our ref: Order DR4316
Satex S.p.A
Via di Pietra Papa
00146 Roma
ITALY
Attn: Giuseppe Causio – Sales Director
Dear Mr Causio,
Please find enclosed our official order, No.DR4316
For this order, we accept the 15% trade discount you offered and the terms of payment ( sight draft, cash against documents ), but hope you are willing to review these terms if we decide to order again.
Would you please send the shipping documents and your sight draft to Northminster Bank ( City Branch ), Deal Street, Birmingham B3 1SQ.
If you do not have any of the items we have ordered currently in stock, please do not send alternatives.
We would appreciate delivery within the next six weeks and look forward to your acknowledgement.
Yours sincerely
Peter Crane
Peter Crane
Chief Buyer
Enc. Order No. DR4316
18
— FORHAM VEHICLES PLC —
Lever Estate, Scarborough, Yorkshire, Y011 3BS
Tel: +44(0) 1723 16952
Fax: +44(0) 1723 81953
Email: m.blackburn@forham.co.uk
www. forhamvehicles.co.uk
Date: 20 June 2005
Herr R. Zeitman
E.F.Baden AG
Zugstrasse 10
D-40000 Munich
Germany
Dear Herr Zeitman
Order No.VC 58391
We are writing to you with reference to the above order and our letter of 22May in which we asked when we could expect delivery of the 60 dynamos (Artex model 55) you agreed to supply on 3 June for an export order.
We have tried to contact you by phone, fax and email but no-one in your organization seemed to know anything about this matter.
It is essential that we deliver this consignment to our Greek customers on time as this was an initial order from them and would give us an opening in the Greek market. Our deadline is 28 June and the lorries have been completed except for the dynamos that needed to be fitted.
Unless we receive the components within the next five days, our customers will cancel the order and place it elsewhere. We would like to make it clear that we are holding you to your delivery contract, and if any loss results because of this late delivery we will take legal action.
Yours sincerely
Michael Blackburn
Michael Blackburn
Director
19
SATEX S.p.A
Via di Pietra Papa, 00146 Roma, Italy
Telefono: +39(0)6 769910
Telefax: +39(0)6 6815473
Email: causiod@satex.co.it
www.satex.co.it
Vs.rif. Order 14478
Ns.rif. D/1439
Date: 16 July 2005
Mr Peter Crane
Chief Buyer
F.Lynch & Co.Ltd
25 Nesson Street
Birmingham B3 3EL
UK
Dear Mr Crane
Thank you for informing us about the damage to our consignment (Inv. No.18871).
From our previous transactions you will realize that this sort of problem is quite unusual. Nevertheless, we are sorry about the inconvenience it has caused you.
Please would you return the whole consignment to us, postage and packing forward, and we will ask the shipping company to inspect the damage so that they can arrange compensation. It is unlikely that our insurance company needs to be troubled with this case.
If you want us to send you another shipment as per your order No. 14478, please let us know. We have the garments in stock and it would be no trouble to send them within the next two weeks.
Yours sincerely
Daniele Causio
Daniele Causio
Sales Director
20
R.G.Electronics AG Havmart 601 Tel: (+49) 221 32 42 98
D-50000 Köln Fax: (+49) 221 83 61 25
Email: gerlachr@rge.co.de
Your Ref : JA/MR
Our ref :
P.Gerard
Manager
Disc S.A.
251 rue des Cochonettes
France – 86000 Poitiers Cédex
Dear Mr.Gerard,
I was sorry to hear about the damage to part of the consignment that we sent you last week.
I have checked with our despatch department and they tell me that the goods left here in perfect condition. There should be our checkers´s mark on the side of each box, which is a blue label with a packer´s number and date on it.
As you made the arrangements for delivery, I am afraid we cannot help you. However, I suggest you write to Gebruder Bauer Spedition and if the goods were being carried at “carrier´s risk“ , I am sure they will consider compensation.
I have enclosed a copy of their receipt from their goods depot at Köln and you can have any other documents that we can supply to help you with your claim.
Yours sincerely
R.Gerlach
R.Gerlach
Sales Director
21
F.Lynch & Co. Ltd
Head Office, Newell Street, Birmingham B3 3EL, UK
Tel: +44(0)21 236 6571 Fax: +44(0)21 236 8592
email: pcrane@lynch.co.uk www.lynch.com
Your ref: D/1439 Date: 23rd August 2005
Our ref: Order DR4316
Satex S.p.A
Via di Pietra Papa
00146 Roma
ITALY
For the attention of Mr.Daniele Causio
Dear Mr. Causio
Subject : Our order DR4316
I am writing you to complain about the shipment of sweaters we received yesterday against the above order.
The boxes in which the sweaters were packed were damaged and looked as if they had been broken open in transit. From your invoice No.18871 we estimate that thirty garments have been stolen, to the value of £ 550.00.On top of it, quite a few other garments were crushed or stained and cannot be sold as new articles in our shops.
As the sale was on a CIF basis and the forwarding company were your agents, we suggest you contact them with regard to compensation.
You will find a list of of the damaged and missing articles enclosed and the consignment will be put to one side until we receive your instructions.
Yours sincerely
Peter Crane
Peter Crane
Chief Buyer
Encl.
.
22
British Crystal Ltd
Glazier House-Green Lane-Derby DE1 12T
Tel: +44(0) 1332 45790 Fax: +44(0) 1332 51977
Email: jayn@crystal.com www.britishcrystal.com
4 May 2005
S.A.Importers Ltd
Al Manni Way
Riyadh
SAUDI ARABIA
Dear Sirs
Mr. Mohamed Al Wazi of the Saudi Arabian Trade Commission in London informed us that you may be interested in acting as our agent in your country.
As you will see from the enclosed catalogue, we are manufacturers of high-quality glassware. We produce a wide selection of products from coffee tables to lndustrial lights.
We already export to North and South America and the Far East and would now like to expand into the Middle Eastern market where there is an increasing demand for our products.
We are looking for a type of agency that will be able to cover the whole of Saudi Arabia. We are offering a 10% commission on net list prices plus advertising support.
This is a unique opportunity for someone to start in an expanding market and grow with it. Therefore, if you believe that you manage to run a sole agency and feel that you can develop this market, please write to us as soon as possible.
Yours faithfully
Nicholas Jay
Nicholas Jay
Managing Director
Enc. Catalogue
23
F.Lynch Co. Ltd
Head Office, Newell Street, Birmingham B3 3EL, UK
Tel: +44(0)21 236 6571 Fax: +44(0)21 236 8592
email: pcrane@lynch.co.uk www.lynch.com
16th June, 2004
Satex S.p.A
Via di Pietra Papa
00146 Roma
ITALY
Subject: Sales enquiry
Dear Sir/Madam
We are a chain of retailers based in Birmingham and are looking for a manufacturer who can supply us with a wide range of sweaters for the men´s leisurewear market.
We were impressed by the new designs displayed on your stand at the Hamburg Menswear Exhibition last month.
As we usually place large orders, we would expect a quantity discount in addition to a 20% trade discount off net list prices. Our terms of payment are normally 30-day bill of exchange, documents against acceptance.
If these conditions interest you and you can meet orders over 500 garments at one time, please send us your current catalogue and price list.
We hope to hear from you soon.
Yours faithfully
Peter Crane
Peter Crane
Chief Buyer
24
ORBITAL s.r.o.
Hradní 52, Praha j, 110 00, Česká republika
Tel: +420 2 345 646 12 Fax: +420 2 345 646 53
Email: konrad@orbital.cz www.orbital.cz
14/06/2005
Our ref: OK33
Malaga Associados
Rua Castilho, 71, 2 D
Lisbon 1250-068
Portugal
Dear Mr Malaga
Thank you for your enquiry of 7June.
We enclose our summer catalogue and price list giving details of CIF Genova prices, discounts and delivery dates.
Though you will see we offer a wide selection of watches, we would like to draw your attention to pp. 23 – 28 where there are styles we think you may like. On page 25 you will find our latest designs in teenage watches which are already selling well.
All our products are fully guaranteed and backed by our worldwide reputation. We have successful sales within the most EU countries as well as in Latin America and Russia.
If you need any further information , please contact us. We look forward to hearing from you soon.
Yours sincerely
Petr Konrad
Petr Konrád
Director
Enc.
25
— FORHAM VEHICLES PLC —
Lever Estate, Scarborough, Yorkshire, Y011 3BS
Tel: +44(0) 1723 16952
Fax: +44(0) 1723 81953
Email: m.blackburn@forham.co.uk
www. forhamvehicles.co.uk
Date: 20 June 2005
Herr R. Zeitman
E.F.Baden AG
Zugstrasse 10
D-40000 Munich
Germany
Dear Herr Zeitman
Order No.VC 58391
We are writing to you with reference to the above order and our letter of 22May in which we asked when we could expect delivery of the 60 dynamos (Artex model 55) you agreed to supply on 3 June for an export order.
We have tried to contact you by phone, fax and email but no-one in your organization seemed to know anything about this matter.
It is essential that we deliver this consignment to our Greek customers on time as this was an initial order from them and would give us an opening in the Greek market. Our deadline is 28 June and the lorries have been completed except for the dynamos that needed to be fitted.
Unless we receive the components within the next five days, our customers will cancel the order and place it elsewhere. We would like to make it clear that we are holding you to your delivery contract, and if any loss results because of this late delivery we will take legal action.
Yours sincerely
Michael Blackburn
Michael Blackburn
Director